Privacy policy
This policy explains who processes your personal data when you use this website or request an appointment, for what purpose and what rights you have. It is governed by Regulation (EU) 2016/679 and by Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights.
Owner
Venus Mediterránea S.L. · NIF B05435235
Calle Felipe Moya, 46 Bajo, 03202 Elche (Alicante)
[email protected]
Purpose of processing
To handle your appointment or information request and, if you become a patient, to maintain your clinical record in accordance with health regulations. We do not use your data to build profiles and we do not pass it to third parties for commercial purposes.
Lawful basis
Your express consent when submitting the form, the performance of the care relationship and compliance with legal obligations in health matters.
Retention
Contact requests are kept while they are being handled and then for the period needed to address possible liabilities. Clinical records are kept for the period set by health regulations.
Your rights
You may request access to your data, its rectification or erasure, restrict or object to its processing and request portability. Write to us at [email protected]. You may also complain to the Spanish Data Protection Agency.
Last updated: 2026-08-04